THE FINE PRINT

 

DETAILS / DELIVERY / USAGE

  • All prices are based on homes up to 2,500sf. We charge an additional $0.10/sf above that.

  • Aerial footage/drone usage is contingent on weather and zoning restrictions. In cases where aerials are not possible, we’ll shoot additional interior/ground photos.

  • Listing photos, Sweet Spot package and Matterport 3D tour delivery is within 24 hours of shoot completion. Floor plans, full-length tour videos, virtual staging, and Kitchen Sink delivery is 48-72 hours.

  • License-free music is included in videos. Custom or licensed music can be substituted at client expense.

  • One round of edits for tour videos (two for profile videos) is included, if requested, within 10 days of delivery. Additional edits can be made at $150/hour.

  • Files will be available for download for 30 days after delivery. Files more than 30 days old will be deleted.

  • Full Frame Creative Agency reserves the right to use footage and photos in future videos, social media posts, etc.

     

ADDITIONAL FEES

  • It is essential that the home is show-ready at the scheduled shoot time. Listing photography and/or video shoots are allotted a maximum of 3 hours. If the home is not ready, we will wait for no longer than 15 minutes. If the shoot goes over the allotted time due to delays outside of our control, we will bill additional time at $150/hour. We suggest scheduling a minimum of two hours between other service appointments and ours, to allow for unexpected delays.

  • A travel fee of $1/mile (round-trip) from city center will be added. Waived if less than 15 miles. Waived if less than 30 miles on orders of $599, and above)

  • There is an additional $150 fee to re-shoot exteriors due to bad weather, unexpected unattractive obstructions (garbage day, excessive parked cars, road work, etc.) or other circumstances outside of our/your control.

     

PAYMENTS AND LATE FEES

  • There is an additional 2% transaction fee for processing credit cards. There is no fee for ACH bank transfers.

  • Payment is required to confirm appointment, unless otherwise agreed.

  • Finished work will not be delivered until full payment is made.

  • Late payments will be charged 5% of remaining balance daily, beginning after a grace period of 14 days after your shoot date.

     

CANCELLATIONS / RESCHEDULING / REFUNDS

  • $150, or 25% of the fee (whichever is greater) will be charged for rescheduling within 72-24 hours of a shoot.

  • Full refunds are offered for cancellations made up to 1 week in advance. Refunds of 50% will be granted with at least 72 hours notice. No refunds are granted for cancellations within 24 hours of your booking, however a credit of 50% can be kept toward future services.

  • No refunds are granted once photographer has arrived on site.

© 2023 by  Seattle Pro Photography L.L.C

  • Facebook - White Circle